Privacy policy

Effective Date: February 19, 2026

1. Overview

At Ironclad Culinary, operated by BG Retail Group LLC (“we,” “our,” or “us”), your privacy matters. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from ironcladculinary.com (the “Site”).

By using our Site, you agree to the terms outlined below.

2. Who We Are

Brand Name: Ironclad Culinary
Legal Entity: BG Retail Group LLC
Location: United States

BG Retail Group LLC is responsible for the collection and use of your personal information.

3. Information We Collect

We collect information when you interact with our Site, including when you:

Visit or browse our website
Place an order
Contact us or fill out a form
Subscribe to emails or promotions

Personal Information may include:

Name
Email address
Phone number
Shipping and billing address
Order and payment details (processed securely through third-party providers)

Automatically Collected Data:

IP address
Browser type and device information
Pages visited and browsing behavior

4. How We Use Your Information

We use your information to:

Process and fulfill your orders
Provide customer support
Improve our website and shopping experience
Send order confirmations and updates
Send marketing emails (you can unsubscribe at any time)
Prevent fraud and maintain security

5. Information from Third Parties

We may receive information from trusted third parties, including:

Payment processors
Fraud prevention and security providers
Advertising and analytics platforms

We may also collect publicly available information if you interact with us through social media.

6. Sharing Your Information

We do not sell your personal information.

We may share your information with:

Service Providers (payment processing, shipping, analytics)
Affiliates or Partners (only as necessary to operate our business)
Legal Authorities (if required by law)
Business Transfers (such as a merger, acquisition, or sale)

All third parties are required to safeguard your information.

7. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Enhance your browsing experience
Remember your preferences
Analyze website performance and traffic

You can manage or disable cookies through your browser settings.

8. Data Security

We implement appropriate security measures, including:

SSL encryption for secure transactions
Secure payment processing through trusted providers
Restricted access to personal information

However, no method of transmission over the Internet is completely secure.

9. Data Retention

We retain your personal information only as long as necessary to:

Fulfill your orders
Comply with legal obligations
Resolve disputes and enforce agreements

10. Your Privacy Rights

Depending on your location, you may have the right to:

Access your personal information
Correct inaccurate data
Request deletion of your data
Restrict or object to processing
Request data portability

To exercise your rights, contact:
support@ironcladculinary.com

11. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the right to:

Know what personal data we collect and how it is used
Request deletion of your personal data
Opt out of data sharing (we do not sell personal data)

To submit a request, email:
support@ironcladculinary.com

12. Children’s Privacy

Our services are not intended for individuals under 18.
We do not knowingly collect personal information from children.

13. International Data Transfers

Your information may be processed and stored in the United States or other locations where our service providers operate.

14. Third-Party Links

Our Site may contain links to third-party websites.
We are not responsible for their privacy practices.

15. Changes to This Policy

We may update this Privacy Policy from time to time.
Updates will be posted on this page with a revised “Effective Date.”

16. Contact Us

If you have any questions about this Privacy Policy:

Email: support@ironcladculinary.com
Phone: 1-415-604-9183

Mailing Address:
Ironclad Culinary
BG Retail Group LLC
10463 River Oaks Dr.
Stockton, CA 95209
United States